Payment Policy

Last Updated: March 16, 2026

Thank you for shopping at SeenToys. We offer a variety of secure and convenient payment methods for your purchases. This policy outlines the accepted payment methods and related terms.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: We accept Visa, MasterCard, and American Express. All card payments are processed through a secure payment gateway to ensure your details are protected.
  • Apple Pay: For a quick and secure checkout on Apple devices.
  • Google Pay: For a seamless checkout experience on supported devices.
  • Cash on Delivery (COD): Available for orders within the United Arab Emirates (UAE) only. A non-refundable service fee of AED 10 will be applied to all COD orders.

2. Payment Security

Your security is our priority. All online transactions are processed through Stripe, a leading global payment gateway that is PCI-DSS Level 1 compliant. Your credit card information is encrypted and transmitted securely. We do not store your full credit card details on our servers.

3. Currency

All prices and transactions are processed in United Arab Emirates Dirham (AED). If you are using an international credit card, your bank will convert the amount to your local currency at their exchange rate.

4. Order Confirmation

Upon successful payment, you will receive an order confirmation email with the details of your purchase. If you do not receive this email within one hour of placing your order, please check your spam folder or contact our customer support.

5. Cash on Delivery (COD) Terms

  • COD is available only for orders delivered within the UAE.
  • Please ensure you have the exact cash amount ready for our courier partner at the time of delivery.
  • The AED 10 COD service fee is non-refundable.
  • We reserve the right to disable the COD option for customers who have previously refused delivery of a COD order.

6. Payment Issues

If you encounter any issues during the payment process, please try the following:

  • Double-check your card details, including the card number, expiry date, and CVV.
  • Ensure your card is enabled for online transactions.
  • Contact your bank to ensure there are no issues from their end.

If the problem persists, please contact our customer support team for assistance.

7. Contact Us

For any questions about our payment policy, please contact us at:
– Email: support@seentoys.com
– Phone: +971 4 123 4567